Shipping policy

Thank you for shopping with Mamiaura. Please review our shipping policy below.

Order Processing Time

All orders are processed within 1-2 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates and Delivery Estimates

• United States: Free standard shipping on all orders. Estimated delivery time is 3-7 business days from the date of shipment.
• Other destinations: Shipping rates and delivery times are calculated at checkout based on your location and will be clearly displayed before you complete your purchase.

Delivery times are estimates and are not guaranteed. They may vary due to carrier delays, customs processing for international shipments, weather, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package's progress.

Customs, Duties, and Taxes

For international orders outside the United States, your order may be subject to import duties and taxes, which are levied once the package reaches the destination country. Mamiaura is not responsible for these charges. They are the responsibility of the customer and are typically collected by the delivery carrier at the time of delivery.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery window, please contact us at {{ email }} and we will work with you to locate your package or resolve the issue.

Incorrect Shipping Addresses

Please ensure that your shipping address is accurate at checkout. Mamiaura is not responsible for orders shipped to an incorrectly provided address. If you notice an error, please contact us as soon as possible after placing your order so we can attempt to correct it before shipment.

Contact Us

If you have any questions about our shipping policy, please contact us at mapleemory865@outlook.com.